Flamey

Flamey AI is a sales platform that helps B2B teams automate outreach by generating personalized email and LinkedIn message sequences with artificial intelligence. In this project, I redesigned the sequence creation experience to make it more intuitive, positioning AI as a guided creative partner rather than a complex tool. The new flow simplifies setup, reduces cognitive load, and gives users full visibility and control before launching campaigns, resulting in a faster and more confident outbound process.

Role: Product Designer
Tools: Figma, Figma Make, Gemini, Chat GPT
Platform: Desktop

The Problem

Sales reps understand the value of automation, but struggle with the complexity of creating outbound sequences especially when AI is involved.

The existing flow:

  • Felt fragmented

  • Increased cognitive load

  • Made AI feel like a feature, not a partner

How might we make AI the starting point not the complication?

Product Thinking

Rethinking the flow

Instead of starting with forms and configuration, I redesigned the experience to:

  • Put AI at the center of the flow

  • Reduce manual setup upfront

  • Allow review before committing to recipients

  • Separate content creation from distribution

Result: A more intuitive and scalable creation flow.

The Problem

Sales reps understand the value of automation, but struggle with the complexity of creating outbound sequences especially when AI is involved.

The existing flow:

  • Felt fragmented

  • Increased cognitive load

  • Made AI feel like a feature, not a partner

How might we make AI the starting point not the complication?

Product Thinking

Rethinking the flow

Instead of starting with forms and configuration, I redesigned the experience to:

  • Put AI at the center of the flow

  • Reduce manual setup upfront

  • Allow review before committing to recipients

  • Separate content creation from distribution

Result: A more intuitive and scalable creation flow.

Low-Fidelity Exploration

The redesigned journey:

  1. Sequences Overview

  2. Create New Sequence

  3. Review AI-Generated Sequence

  4. Select Recipients & Launch

Each step reduces friction and progressively increases commitment.

1. Sequences Overview

Central hub to monitor performance, status, and lifecycle of all outbound sequences.

2. Create a new sequence

Define the goal, tone, and inputs needed to generate a personalized outbound flow.

3. Review generated sequence

AI-generated messages organized by step, ready to be reviewed, edited, or regenerated.

4. Select recipients & launch

Choose who will receive the sequence and confirm before activating the campaign.

High-fidelity: Sequences Overview

A clean dashboard designed for fast scanning and performance tracking.

Key decisions:

  • Clear visual hierarchy in data tables

  • Subtle use of brand color for primary actions

  • Status-driven badges for quick recognition

  • Consistent component structure for scalability

Designed to feel production-ready.

High-fidelity: AI Sequence Builder

The core interaction of the product.

Designed to:

  • Display full AI-generated content (no truncation)

  • Allow granular edits per step

  • Provide contextual quality indicators (personalization, spam risk, CTA clarity)

  • Maintain user control over automation

AI acts as a collaborator not an opaque system.

Design System & Scalability

Built on the provided design system and extended where necessary.

  • Variant-based sidebar navigation

  • Reusable status badges

  • Structured spacing scale

  • Brand-consistent color tokens

Only new AI-specific components were introduced and documented.

Impact & Reflection

Impact & Reflection

Impact of the new flow:

  • Reduces initial setup friction

  • Improves clarity around AI-generated content

  • Separates creation from activation

  • Aligns with fast-paced startup workflows

Next opportunities:

  • AI refinement based on campaign performance

  • Bulk editing and sequence templates

  • Smart suggestions based on past replies

Product Thinking & Trade-offs

During the redesign, I made deliberate decisions to balance speed, clarity, and scalability.

  • Prioritized separating creation from activation to reduce cognitive overload

  • Focused on component reuse to ensure fast iteration

  • Avoided over-engineering early states while keeping room for future AI enhancements

This approach ensures the solution is usable today and scalable tomorrow.

Create a free website with Framer, the website builder loved by startups, designers and agencies.